With the backing of 20+ years of active experience in delivering wider Managed Services, Hallis’s Service Desk Management practice strategically and tactically supports organisations across Australia. Hallis adopts a holistic customer service approach in all aspects Service Desk Management consulting, implementations, transitions and operational management. Our focus remains on how best to connect and support our customers. We ensure our managed Service Desks align with our customers’ organisational vision and values.
Our Service Desk Management enables your business to focus on its core aims, people, products and services. Your people can focus on delivering the best products and services to your customers.
Why outsource this key business function?
We have demonstrated expertise in fundamental Service Desk Management capabilities and customer engagement practices, with an offering underpinned by the following features: